Building on a strong legacy of almost 150 years, we are leading the way to reimagine and improve life every day. Today and for generations to come. Through our innovative and sustainable brands and technologies, across our teams around the world.
Henkel holds leading positions in both industrial and consumer businesses: Our portfolio includes well-known hair care products, laundry detergents, fabric softeners as well as adhesives, sealants, and functional coatings.
HCB Supply Chain Apprentice
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HCB Supply Chain Apprentice
Apply for this role
About this Position
Henkel Consumer Brands HCB hold leading market positions worldwide and its Brand name product business is continuously developing. Operating within both Retail and Professional Industries our Brands and products are used by widely every day. Customer Supply Chain is responsible for the availability of products as well as the flow of goods, from our Local 3PL warehouses to the delivery at our customers. Primary objective of the three Supply Chain units for Henkel Consumer Brands is namely Demand Planning, Customer Excellence and Logistics is to satisfy our customers by the highest possible service level and on-time deliveries. We are looking for three apprentices to join our Supply Chain team in a rotational capacity.
You will embark on 3 functions in rotation: Customer Excellence, Logistics and Demand Planning
Customer Excellence:
Work in close collaboration with our customers & Sales Team in regards of KPI-review, process optimization and steering of projects
Logistics:
Work as an integral member of the logistics team. Will gain experience in both mainstream FMCG logistics (Henkel Consumer Business HCB) and Direct to Consumer/Business parcel network operations (Schwarzkopf Professional). Gaining experience of the industry and contributing to the achievement of cost and service targets.
Demand Planning:
Work as an integral part of Demand planning team, reporting to Project implementation manager. Will get a comprehensive experience in managing downstream supply chain projects. The candidate will get an opportunity to closely collaborate with commercial as well as upstream supply chain operations.
The chosen candidate will get an experience in several systems like SAP, APO DP, PowerBI and MS office.
What you´ll do
Customer Excellence:
- Customer complaints & claims management: customer interaction and ad-hoc analysis during inbound emails; monitoring cases managed in GBS+ (Shared Service Centre)
- Be customers ‘counterpart for solving and negotiating any operational topic/issue related to orders (delays, incidents, returns, prices, invoices, etc…)
- Help drive improvements in the team’s performance
- Accurate allocation of error reason codes
- Using analysis and insight, highlight key trends and possible improvements
- Work within company practice/guidelines and compliance
- Integration within a collaborative team with passion & experience
- Opportunity to work independently, while provided with the necessary team support
Logistics:
- SAP support for Logistics Operational Fundamentals (Rework , Purchase orders etc)
- Electronic Data Interface (EDI) management
- Monitoring/Reporting on Key Supply Chain Metrics
- SKP Professional : Returns Management / Urgent shipment coordination
Demand Planning:
- Support in Demand reviews – PowerBI/MS office
- Out of stock report managements
- Supporting Project Implementation Manager in all the steps of project
- Managing product lifecycle in the SAP
What makes you a good fit
- Good communication skills internally and externally
- Good level of system knowledge – MS Office applications (essential), SAP (preferable)
- Able to work calmly under pressure and deliver excellent customer satisfaction
- Ability to multi-task, and identify and focus on key priorities
- Manage time effectively
- Maintain a professional attitude at all times
- GCSEs at grade 4/C or above (or equivalent) in English and Maths
- 3 A-levels or equivalent grade C or above
- Can do attitude with the desire to learn and develop
- Good understanding of commercial and financial awareness
- Proactive, passionate, team player
- Strong communication and interpersonal skills – ability to communicate confidently with key internal stakeholders
- Analytical problem solver with strong attention to detail
- Strong IT skills (especially PowerPoint and Excel)
- Full clean UK driving licence
Some perks of joining Henkel
- Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year
- Diverse national and international growth opportunities
- Globally wellbeing standards with health and preventive care programs
- Gender-neutral parental leave for a minimum of 8 weeks
- Employee Share Plan with voluntary investment and Henkel matching shares
- Performance bonus / incentives
- Competitive Pension & Life Assurance - Company contributes up to 10% of basic salary
- Annual Leave: 27 days plus 8 Bank Holidays
- Celebration vouchers
At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.
JOB ID: 25080743
Job Locations: United Kingdom, England, Hemel Hempstead
Contact information for application-related questions: RecruitmentUKIE@henkel.com
Please do not use this email address for sending your application or CV. To apply, please click on the "Apply for this role" button below. Applications sent via e-mail will not be accepted.
Application Deadline: As long as the vacancy is listed on our Career Site, we are happy to receive your application
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About Henkel
FAQ
I am interested in several jobs. Can I apply for multiple positions at the same time?
Yes – simply fill out your profile in our online application system. Once your online profile is complete, you can apply for multiple positions.
The job offer is written in English – should I write my application in English as well?
Yes, please. As Henkel is an international company you will be working with colleagues from all over the world and English is our official company language. Generally, the ‘rule’ is: please write the application in the same language as the job ad.
Do I get feedback during the application process about the state of my application?
Each position that we have open with Henkel is unique, and finding the right candidate is important for both the hired candidate as well as for Henkel. We want to make sure that both the candidate and the company are a good fit for each other. We will provide feedback to the candidates throughout the entire process.
Can employees move between business areas and/or to a different country?
Yes, in fact it is an expectation within Henkel that our talent is flexible and mobile. This helps to support the company on a broad, global level.
Our “Triple Two” philosophy promotes this expectation, by allowing you to work in at least two different roles, in two different business areas and two different countries. The reason behind this philosophy is that we believe working in different roles, business units and functions is good for your personal development and improves your understanding of Henkel as a global company.
Here you will get further information on our training programs.
Whom do I contact if I have questions concerning my application?
Our recruiting team will help you with all requests regarding your application. Contact the team here.