Quality Systems Manager

Consumer Brands Quality United States, West Hazleton, PA, PA Full Time Regular
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About this position

At Henkel, you’ll be part of an organization that’s shaping the future through innovation, sustainability and collaboration. With our trusted brands like Persil®, ‘all®, Loctite®, Snuggle®, and Schwarzkopf® and our cutting-edge technologies, you’ll have countless opportunities to explore new paths and grow. 

This position is with our Consumer Brands business unit – where we empower our employees to bring the best Laundry & Home Care and Hair products to people around the world. 

Dare to learn new skills, advance in your career and make an impact at Henkel.

What you´ll do

JOB SUMMARY:

  • The Quality System Manager position is responsible for creating and implementing a robust Quality Management System (QMS) that aligns with industry standards and company requirements. The position manages the relationship between the site and its suppliers, with a primary focus on ensuring the quality of incoming materials. The role oversees the development of quality systems including internal document management systems, driving continuous improvement and compliance activities according to ISO requirements and FDA regulations.

RESPONSIBILITIES:

  • Leads the improvement, development, implementation, and training of the plant QMS and collaborates with internal and external parties.
  • Leads supplier quality management and issues actively.
  • Tracks and evaluates supplier performance against agreed-upon quality standards, delivery timelines, and other key performance indicators (KPIs).
  • Analyzes data, identifies trends, and develops solutions to address supplier quality and performance issues to ensure suppliers adhere to quality standards and regulations.
  • Sustains the overall quality system within the organization by implementing quality control procedures and conducting audits to find deficiencies or issues.
  • Influences the development of the plant quality culture by applying critical thinking/decision making and root cause problem solving.
  • Provides support for external and internal audits including regulatory agencies.

What makes you a good fit

  • REQUIREMENTS:
    • Bachelor’s degree in a related technical field (Chemistry, Engineering, or related sciences).
    • Experience in supplier quality management.
    • Quality management systems (QMS) experience and familiarity with industry standards like ISO 9001, cGMPs and 21 CFR Parts 210 & 211.
    • Demonstrated knowledge of FDA Regulations and Hygienic practices.
    • 5-10 Years of Quality System experience in a regulated industry preferred.
    • Experience in statistical analysis quality and process control preferred.
    • Advanced personal computer skills including word processing, spreadsheets, and databases are required. Additional skills with main applications such as SAP, WMS, etc. are a plus.
  • REQUIRED FOR THE JOB:
    • Demonstrated influential leadership skills and the ability to lead across a large organization.
    • Detail oriented and possess good follow-up skills.
    • Demonstrated capability to use problem solving tools for difficult problems from root cause analysis to effective corrective action implementation through completion.
    • Ability to motivate and collaborate with people across departments and the organization.
    • Demonstrated ability to communicate effectively both verbally and written at all levels of the organization. Ability to effectively communicate complex and technical concepts and data to non-technical people.
    • Demonstrated ability to apply advanced mathematical concepts, understand statistics, and be able to coach others on statistical process control application.
    • Advanced understanding of manufacturing processes (making, blending, packing, warehousing, etc).

Some benefits of joining Henkel

  • Health Insurance: affordable plans for medical, dental, vision and wellbeing starting on day 1 
  • Work-Life Balance: Paid time off including sick, vacation, holiday and volunteer time, flexible & hybrid work policies (depending on role), and vacation buy / sell program 
  • Financial: 401k matching, employee share plan with voluntary investment and Henkel matching shares, annual performance bonus, service awards and student loan reimbursement 
  • Family Support: 12-week gender neutral parental leave (up to 20 weeks for parents giving birth), fertility support, adoption & surrogacy reimbursement, discounted child and elderly care, and scholarships 
  • Career Growth: diverse national and international growth opportunities, access to thousands of skills development courses, and tuition reimbursement

The salary for this role is $90,000.00 - $120,000.00. This is the range that we in good faith anticipate relying on when setting wages for this position.  We may ultimately pay more or less than the posted range and this range. This salary range may also be modified in the future.

Henkel does not accept unsolicited resumes from search firms or employment agencies. Unsolicited referrals and resumes are considered Henkel property and therefore, Henkel will not pay a fee for any placement resulting from the receipt of an unsolicited referral.

Henkel is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.

JOB ID: 25085691

Job Locations: United States, PA, West Hazleton, PA

Contact information for application-related questions: talent.acquisition@henkel.com

Please do not use this email address for sending your application or CV. To apply, please click on the "Apply for this role" button below. Applications sent via e-mail will not be accepted.

Application Deadline: As long as the vacancy is listed on our Career Site, we are happy to receive your application

Job-Center: If you have an application already, you can create or log in to your account here to check the status of your application. In case of new account creation, please use your email address that you applied with.

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How is work at Henkel

About Henkel

Building on a strong legacy of almost 150 years, we are leading the way to reimagine and improve life every day. Today and for generations to come. Through our innovative and sustainable brands and technologies, across our teams around the world.
Henkel holds leading positions in both industrial and consumer businesses: Our portfolio includes well-known hair care products, laundry detergents, fabric softeners as well as adhesives, sealants, and functional coatings.

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FAQ

Yes – simply fill out your profile in our online application system. Once your online profile is complete, you can apply for multiple positions.

Yes, please. As Henkel is an international company you will be working with colleagues from all over the world and English is our official company language. Generally, the ‘rule’ is: please write the application in the same language as the job ad.

Each position that we have open with Henkel is unique, and finding the right candidate is important for both the hired candidate as well as for Henkel. We want to make sure that both the candidate and the company are a good fit for each other. We will provide feedback to the candidates throughout the entire process.

Yes, in fact it is an expectation within Henkel that our talent is flexible and mobile. This helps to support the company on a broad, global level.
Our “Triple Two” philosophy promotes this expectation, by allowing you to work in at least two different roles, in two different business areas and two different countries. The reason behind this philosophy is that we believe working in different roles, business units and functions is good for your personal development and improves your understanding of Henkel as a global company.
Here you will get further information on our training programs.

Our recruiting team will help you with all requests regarding your application. Contact the team here.