The range of hair color options can quickly present customers with a major challenge, particularly when they are shopping online. It is not always clear what the differences in color variations are or which hair color suits the shopper best. Jens-Martin Schwärzler, Executive Vice President at Henkel Beauty Care, says: “Our goal with Choicify is to provide a simple and easy-to-use online application that helps customers find the right shade.”
Nov 3, 2020 Düsseldorf / Germany
Henkel Beauty Care intensifies collaboration with Amazon: AI-powered Choicify simplifies shopping for hair colorations
Henkel Beauty Care is taking its next leap in the digital sphere: the mobile application color consultation tool, Choicify, is now available at Amazon. Following the successful launch of Choicify in 2018 all Amazon customers will now also be able to take full advantage of this innovative service. A “live mirror” uses augmented reality technology to project the desired hair color onto the customer’s real-time image. Henkel Beauty Care is collaborating with Amazon to offer Choicify Color, an advanced tool that enhances the online shopping experience and accelerates Henkel Beauty Care’s data-driven innovation and marketing approach.
To support customers in their hair color product selection, Henkel Beauty Care developed Choicify in 2018. In October 2020 Amazon embedded Choicify into the purchasing process for hair color products.
“We are excited to team up with Henkel to make shopping for hair colorations online even easier by offering customers the ability to virtually try-on before they buy”, said Elisabeth Lechner-Warias, Senior Product Manager at Amazon Beauty. “With this new AI-powered virtual experience, Amazon customers can now ask for instant product recommendations for their individual hair coloration product needs, virtually try-on suggested products, and ultimately purchase with greater confidence – wherever they are, whenever they want, with products delivered right to their doorstep. This launch is another important milestone in our vision to be the best possible place for customers to discover and buy beauty products online.”
Rik Strubel, Chief Marketing Officer at Henkel Beauty Care, says: “With Choicify, we have redefined the way customers choose their products. It simplifies the purchasing process on Amazon and strengthens our own data-driven marketing approach.”