Social and political discourse is increasingly centered on how businesses fulfil their responsibility to respect human rights and exercise appropriate due diligence. Beyond national and international legislation, the link between business and human rights constitutes an essential part of corporate responsibility and reflects stakeholder expectations, with accompanying demands for greater accountability regarding their actions. Henkel has a clear policy of doing business in an ethical and legal manner. This is inseparably linked to our commitment to respecting internationally acknowledged human rights.
As early as 1994, Henkel’s Mission and Principles document emphasized that respecting social values and standards is an integral part of our company policy. Since then, we have developed and adapted a comprehensive set of codes, standards and processes to provide our employees, customers, suppliers, investors and the communities we operate in with a clear definition of the ethical and social values we uphold – including human rights expectations. In 2000, we also intro duced our Code of Conduct, including a clear and proactive commitment to support human rights: We expect our employees to respect local customs, traditions and social values, and to respect human rights for a free and fulfilling life. We underscored our commitment to human rights when we joined the United Nations Global Compact. Henkel has been a signatory to the UN Global Compact since 2003. We still refer to this commitment today as a fundamental element of our Code of Conduct and provide details of it in our Code of Corporate Sustainability, as well as in our Social Standards and SHE Standards. In addition, our Policy Statement describes our corporate due diligence processes to address human rights and environmental risks in accordance with the German Supply Chain Due Diligence Act.
All processes are based on and set in line with Henkel’s various comprehensive Codes and Standards, as well as informed by international standards such as the OECD Guidelines and the United Nations Guiding Principles on Business and Human Rights (UNGPs). We closely track human rights related developments at both global and national level, to support us on the design of appropriate due diligence measures. Our implementation of due diligence obligations is guided by the UN Guiding Principles on Business and Human Rights. In addition, the OECD Due Diligence Guidance for Responsible Business Conduct acts as a benchmark for our approach, which we continuously review and develop as necessary. In addition, the OECD Due Diligence Guidance for Responsible Business Conduct acts as a benchmark for our approach, which we continuously review and develop as necessary. In this way, our due diligence approach to respecting human rights covers the following key elements:
1. Embedding human rights in policies and systems:
Henkel’s commitment to human rights is embedded in our corporate values and governance. Our approach is grounded in internationally recognized standards. We also participate in global and industry initiatives such as Together for Sustainability (TfS) and the Consumer Goods Forum. As part of our governance we appointed a Human Rights Officer and established a cross-business unit and cross-functional Human Rights Office. Our codes and standards cover a wide range of topics including working hours, occupational health and safety, data protection, non-discrimination, fair working conditions, freedom of association and collective bargaining, and zero tolerance of child and forced labor. The right to associate freely and bargain collectively is communicated actively on the local level (e.g. through staff trainings). We have formulated the codes and standards according to the expectations relevant to our specific business. We revise the documents on a regular basis to conduct our business in a way that reflects our commitment to support and respect internationally proclaimed human rights. Internally, we promote awareness of our obligation to respect human rights by integrating relevant content into eLearning courses and training sessions attended by our employees. We are in constant dialogue with external stakeholders on human rights issues and actively participate in industry initiatives.
2. Identifying and assessing risks:
We conduct regular risk analyses to identify and prioritize human rights and environmental risks in our operations and supply chain. These analyses consider severity, likelihood, and contextual risk factors. Our early warning system evaluates risk potential in our procurement markets and value chains, focusing on high-risk countries and sectors. This enables us to define priority areas and tailor our preventive measures accordingly.
3. Preventing and mitigating risks:
Based on our risk assessments, we implement targeted preventive measures, including training, stakeholder collaboration and audits. We address specific risks such as palm-based raw materials and conflict minerals through responsible sourcing practices. For palm oil, we align with Roundtable on Sustainable Palm Oil (RSPO) principles and collaborate with stakeholders across the value chain. For conflict minerals, we require our supplier companies to comply with the requirements of the applicable legal frameworks for conflict minerals. Suppliers must provide documentation proving that all materials they supply are conflict-free and that human rights are respected.
4. Tracking implementation and results:
We monitor implementation through a comprehensive audit and evaluation program covering our sites, suppliers, and logistics centers. Audit findings are reported to Henkel’s Management Board and inform continuous improvement. Our Human Rights Office, Corporate Audit, and Compliance teams work together to ensure effective follow-up and accountability.
5. Enabling remedy and complaints mechanism:
Henkel employees and stakeholders (e.g. customers, suppliers, service providers), as well as anyone else affected by Henkel’s business activities, can report potential misconduct via our whistle blowing system. We have established clear due diligence and compliance processes to identify and assess the potential adverse impacts of our business activities, based on our risk analysis. Where necessary, we ensure that access to remedy is established and accessible.
6. Communicating progress:
We report regularly on our due diligence efforts; in 2023, as part of our annual Sustainability Statement, available on our website. Compliance issues and audit results are communicated to the Management Board, Supervisory Board, and Shareholders’ Committee, supporting transparency and oversight.
To identify, prevent or mitigate human rights and environmental risks, Henkel has established a companywide risk management and due diligence process. We have been continuing to add more depth to our approach and as of 2022, we have established a cross business unit and cross-functional Human Rights Office to oversee our due diligence processes. The coordination and project management of the processes runs through a Human Rights Coordination Panel, and the implementation of the processes is carried out by the members of the panel and their teams. By expanding and further formalizing our activities we aim to drive forward our commitment to due diligence. Please find more information about our commitment to respecting human rights in our position on Human Rights and Social Standards and our Human Rights Policy Statement.