Building on a strong legacy of almost 150 years, we are leading the way to reimagine and improve life every day. Today and for generations to come. Through our innovative and sustainable brands and technologies, across our teams around the world.
Henkel holds leading positions in both industrial and consumer businesses: Our portfolio includes well-known hair care products, laundry detergents, fabric softeners as well as adhesives, sealants, and functional coatings.
ACM Inside Sales Engineer
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ACM Inside Sales Engineer
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About this position
What you´ll do
- 顧客、代理店、販売店からのWeb、電話、その他からの問合せに対する一次回答（技術的、営業的）
- 顧客のアプリケーションを理解し、適切な回答、対応を実施
場合によっては顧客からの問合せに対して、技術と打合せを実施し回答 - 所属事業部の戦略に基づいて、既存、新規顧客の獲得を行う
- 営業不在地区へのオンライン営業対応
- 上司、チームへのタイムリーな情報提供（顧客ニーズ、ビジネスの動向、競合の情報など）
- 社内各部門とのコミュニケーションを取り、社内外と連携する
- 主なステークホルダー：サプライチェーン（受注、サポート）、技術グループ（アプリケーションエンジニア）、品質保証グループ、ＰＳ＆ＲＡ（製品安全及び規制関連業務）他事業部の営業、サプライチェーン担当
- 海外との関わり合い：取り扱う製品のほとんどの工場が海外で、工場、サプライチェーンの一部にて海外とのやり取りあり、事業部共有サイトやドキュメントツールなどは英語のものもある
- 入社直後は技術トレーニング、製品トレーニング、営業同行での顧客訪問という過程を経験してもらい、インサイドグループでの研修に入ります
- 現時点での出張は無し、最初は磯子オフィスに出社。一人で対応可能になり次第、在宅勤務も可能です。
What makes you a good fit
- 成長自動車運転免許をお持ちの方（社有車運転のため、また将来的な営業への可能性含め）
- 文系、理系問わず、メーカー経験者（営業、技術、生産管理系）
- 機械関係（工業部品販売、自動車、電機、電子、その他）のアプリケーションの知識・知見をお持ちの方
- 化学に関する知識は不問だが、化学に対するバックグラウンド・知識・経験があれば望ましい
- 3～5年以上のメーカーでのセールス実務経験をお持ちの方（接着剤業界の経験は不問）
- 英語に苦手意識がないこと、かつ翻訳ツールを使って読み書きのコミュニケーションができること
- 顧客との関係構築・交渉スキル（異論調整・価値訴求）
- PCスキル（Microsoft Officeなど）
- 積極的な学び、目標達成、成長志向を持たれている方歓迎
Some perks of joining Henkel
- Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year
- Diverse national and international growth opportunities
- Global wellbeing standards with health and preventive care programs
- Gender-neutral parental leave for a minimum of 8 weeks
- Employee Share Plan with voluntary investment and Henkel matching shares
- Retirement Pension Plan (Corporate DC and CB composition)
- Sick Leave
- Group Term Life Insurance
- Supplementary Workers' Accident Insurance
At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.
JOB ID: 25084788
Job Locations: Japan, Kanagawa-Ken, Yokohama
Contact information for application-related questions: recruitment.jp@henkel.com
Please do not use this email address for sending your application or CV. To apply, please click on the "Apply for this role" button below. Applications sent via e-mail will not be accepted.
Application Deadline: As long as the vacancy is listed on our Career Site, we are happy to receive your application
Job-Center: If you have an application already, you can create or log in to your account here to check the status of your application. In case of new account creation, please use your email address that you applied with.
About Henkel
FAQ
I am interested in several jobs. Can I apply for multiple positions at the same time?
Yes – simply fill out your profile in our online application system. Once your online profile is complete, you can apply for multiple positions.
The job offer is written in English – should I write my application in English as well?
Yes, please. As Henkel is an international company you will be working with colleagues from all over the world and English is our official company language. Generally, the ‘rule’ is: please write the application in the same language as the job ad.
Do I get feedback during the application process about the state of my application?
Each position that we have open with Henkel is unique, and finding the right candidate is important for both the hired candidate as well as for Henkel. We want to make sure that both the candidate and the company are a good fit for each other. We will provide feedback to the candidates throughout the entire process.
Can employees move between business areas and/or to a different country?
Yes, in fact it is an expectation within Henkel that our talent is flexible and mobile. This helps to support the company on a broad, global level.
Our “Triple Two” philosophy promotes this expectation, by allowing you to work in at least two different roles, in two different business areas and two different countries. The reason behind this philosophy is that we believe working in different roles, business units and functions is good for your personal development and improves your understanding of Henkel as a global company.
Here you will get further information on our training programs.
Whom do I contact if I have questions concerning my application?
Our recruiting team will help you with all requests regarding your application. Contact the team here.