Building on a strong legacy of almost 150 years, we are leading the way to reimagine and improve life every day. Today and for generations to come. Through our innovative and sustainable brands and technologies, across our teams around the world.
Henkel holds leading positions in both industrial and consumer businesses: Our portfolio includes well-known hair care products, laundry detergents, fabric softeners as well as adhesives, sealants, and functional coatings.
Associate Account Manager
Apply for this role
About this Position
Based in Vietnam (Bac Ninh), the Associate Key Account Manager is responsible for driving growth across key accounts and channel partners within the Life Sciences and Appliance & Heavy-Duty segments across Southeast Asia. The role focuses on developing strategic customer relationships, identifying new business opportunities, and executing account plans to achieve short-, mid-, and long-term growth objectives through close collaboration with customers, channel partners, and internal stakeholders.
What you´ll do
- Defines and executes regional / local account strategy, including annual revenue plan (KP), target plan (TP) and long-term ambition plan (EP).
- Identifies business opportunities, steers business development budgets for agreed accounts, defined objectives, priorities and focuses.
- Translates customer’s strategy and priorities into a joint innovation roadmap
- Drives and rolls-out customer approvals and pushes upstream solution selling and spec in.
- Develops and maintains sustainable and long-term relationships with key customer accounts, key executives and sponsors at account and at HQ sites with and/or through fellow KAM colleagues at customer HQ location.
- Defines account-specific pricing, negotiating contracts, ensures fulfillment of commitments and implementation of commercial policy
- Collaboration, coordination with key account owners and/or site owners to identify, develop, manage opportunities, and projects across all sites, depending on the key account ownership.
- Internal stakeholders mgmt. such as /including monthly KA reviews with account site owners (for identified focused KA owned), monthly business reviews with key channel partners in APAC, quarterly mgmt. reviews with key channel partners and internal mgmt. reviews on KA plan and development, especially for KA owned out of SEA region.
- Baseline business management, new business development for both maintenance and growth in key and channel accounts of responsibility.
- Develops, maintains strong executive, cross-functional relationships at key account (owned) HQ, key locations
- Steers and supports internal resources to execute account strategy
- Delivers account targets KP/TP OSG and PC
- Analyzes financial KPIs and proactively steers key account business
- Responsible for timely and accurate admin. tasks supporting account strategy incl. sales forecast management, updates, monthly reports, ACE pipelines management etc.
- Drive profitable sales growth through sustainable sales excellence activities and practices that create value in the key accounts of your responsibility.
- Develop business and improve sales, share of wallet at key account of responsibility, relevant project pipelines
- Work closely with colleagues in the region and regions and across the Power Market Segment to scale, replicate successes and development.
- Work closely with market segment application engineers in the in the country (ies) to develop, support, manage assigned key accounts.
What makes you a good fit
- Bachelor/master’s in science, engineering or business degree.
- More than 8 years’ working experience in MNCs
- Sales and/or Key account management and stakeholder management experience
- Fluency in both spoken and written Vietnamese & English (minimum requirement)
- Fluency in Mandarin is a plus.
Skills and Experience Preferred
- Proven key account management and customer relationship development experience.
- Strong ability to navigate and resolve complex customer challenges and business issues.
- Skilled in customer research, account mapping, and stakeholder identification.
- Experience building strategic networks through networking and social selling approaches.
- Effective objection handling, influencing, and negotiation skills.
- Strong capability in sales call planning, facilitation, and opportunity management.
- Digitally savvy with experience leveraging CRM and sales technology tools.
- Proficient in sales forecasting, pipeline management, and business planning.
- Demonstrates strong commercial acumen and situational adaptability in customer engagements.
- Experience applying value-based selling to drive customer outcomes and business growth.
- Proactive mindset with the ambition and willingness to take on greater responsibilities and leadership opportunities.
- Naturally curious, with a continuous learning orientation and growth mindset.
- Collaborative team player with strong cross-functional stakeholder management skills.
Some perks of joining Henkel
- Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year
- Diverse national and international growth opportunities
- Global wellbeing standards with health and preventive care programs
- Gender-neutral parental leave for a minimum of 8 weeks
- Employee Share Plan with voluntary investment and Henkel matching shares
- Group Medical Insurance for employees and eligible dependents
- Annual Leave
- Annual Physical Examination
At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.
JOB ID: 26098603
Contact information for application-related questions: talent.seaanz@henkel.com
Please do not use this email address for sending your application or CV. To apply, please click on the "Apply for this role" button below. Applications sent via e-mail will not be accepted.
Application Deadline: As long as the vacancy is listed on our Career Site, we are happy to receive your application
Job-Center: If you have an application already, you can create or log in to your account here to check the status of your application. In case of new account creation, please use your email address that you applied with.
About Henkel
FAQ
I am interested in several jobs. Can I apply for multiple positions at the same time?
Yes – simply fill out your profile in our online application system. Once your online profile is complete, you can apply for multiple positions.
The job offer is written in English – should I write my application in English as well?
Yes, please. As Henkel is an international company you will be working with colleagues from all over the world and English is our official company language. Generally, the ‘rule’ is: please write the application in the same language as the job ad.
Do I get feedback during the application process about the state of my application?
Each position that we have open with Henkel is unique, and finding the right candidate is important for both the hired candidate as well as for Henkel. We want to make sure that both the candidate and the company are a good fit for each other. We will provide feedback to the candidates throughout the entire process.
Can employees move between business areas and/or to a different country?
Yes, in fact it is an expectation within Henkel that our talent is flexible and mobile. This helps to support the company on a broad, global level.
Our “Triple Two” philosophy promotes this expectation, by allowing you to work in at least two different roles, in two different business areas and two different countries. The reason behind this philosophy is that we believe working in different roles, business units and functions is good for your personal development and improves your understanding of Henkel as a global company.
Here you will get further information on our training programs.
Whom do I contact if I have questions concerning my application?
Our recruiting team will help you with all requests regarding your application. Contact the team here.