Building on a strong legacy of almost 150 years, we are leading the way to reimagine and improve life every day. Today and for generations to come. Through our innovative and sustainable brands and technologies, across our teams around the world.
Henkel holds leading positions in both industrial and consumer businesses: Our portfolio includes well-known hair care products, laundry detergents, fabric softeners as well as adhesives, sealants, and functional coatings.
Key Account Manager Telecom
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About this Position
At Henkel, you’ll be part of an organization that’s shaping the future through innovation, sustainability and collaboration. With our trusted brands like Persil®, ‘all®, Loctite®, Snuggle®, and Schwarzkopf® and our cutting-edge technologies, you’ll have countless opportunities to explore new paths and grow.
This position is with our Adhesive Technologies business unit – where we empower our people to transform industries and provide our customers with a competitive advantage through adhesives, sealants and functional coatings.
Dare to learn new skills, advance in your career and make an impact at Henkel.
What you´ll do
- Drive profitable growth as the key commercial lead within a regional, cross-functional account team.
- Develop and execute the short-, mid-, and long-term Key Account strategy aligned with business and sustainability priorities.
- Build deep and broad customer relationships across engineering, procurement, operations, and executive management.
- Translate customer strategy and technology priorities into joint innovation roadmaps and a strong project pipeline.
- Drive new opportunities from early specification and qualification through customer approval, commercialization, and revenue.
- Lead annual sales planning, forecasting, and long-term growth plans, including revenue and profitability targets.
- Optimize account sales mix to accelerate growth and improve margins.
- Provide clear direction, priorities, and accountability across cross-functional and regional account teams.
- Lead regular internal Key Account reviews and present strategic plans to executive stakeholders.
- Negotiate and secure strategic commercial agreements and long-term customer partnerships.
- Advocate for account priorities in product development, innovation, supply, and investment decisions.
- Lead resolution of critical account issues, including supply disruptions, commercial challenges, and cross-regional conflicts.
- Own overall account performance, customer satisfaction, and execution of the strategic account plan.
What makes you a good fit
- 7+ years of experience in Key Account Management, business development, technical sales, or a related B2B role.
- Proven experience managing complex strategic accounts across engineering, procurement, operations, and senior management.
- Strong background in specification selling / design-in, ideally within electronics, telecom or datacom, or industrial manufacturing.
- 5 years experience in Telecom preferred. Experience selling engineered materials, components, or technical solutions to OEMs, EMS manufacturers, or industrial customers.
- Proven ability to drive opportunities from early technical engagement through qualification, commercialization, and scale-up.
- Strong value-selling, account strategy, and pipeline management capabilities.
- Excellent stakeholder management and communication skills across technical and executive levels.
- Strategic, analytical, hands-on, and highly accountable. Bachelor’s degree in Engineering, Science, Business Administration, or related field.
- Willingness to travel approximately 40-60% based on business needs. Travel will primarily be up and down the East Coast with occasional travel to include both Canada and Mexico.
Some benefits of joining Henkel
- Health Insurance: affordable plans for medical, dental, vision and wellbeing starting on day 1
- Work-Life Balance: Paid time off including sick, vacation, holiday and volunteer time, flexible & hybrid work policies (depending on role), and vacation buy / sell program
- Financial: 401k matching, employee share plan with voluntary investment and Henkel matching shares, annual performance bonus, service awards and student loan reimbursement
- Family Support: 12-week gender neutral parental leave (up to 20 weeks for parents giving birth), fertility support, adoption & surrogacy reimbursement, discounted child and elderly care, and scholarships
- Career Growth: diverse national and international growth opportunities, access to thousands of skills development courses, and tuition reimbursement
The salary range for this role is $110,000.00 and $145,000.00. This range represents the good‑faith minimum and maximum wages the Company reasonably expects to offer for this role at the time of posting. In addition to base salary, this position may be eligible for incentive pay or other forms of compensation, as applicable. The Company also offers a comprehensive benefits package as described above. Actual compensation will be based on factors such as the candidate’s skills, experience, education, training, and work location. This posting is intended to comply with all applicable state and local pay transparency laws.
Henkel does not accept unsolicited resumes from search firms or employment agencies. Unsolicited referrals and resumes are considered Henkel property and therefore, Henkel will not pay a fee for any placement resulting from the receipt of an unsolicited referral.
At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Henkel is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.
JOB ID: 26101947
Job Locations: United States, CT, Rocky Hill | United States, GA, Atlanta | United States, NY, Buffalo | United States, NY, New York | United States, NC, Charlotte | United States, PA, Philadelphia | United States, TX, Dallas | United States, TX, Houston | United States, MA, Boston
Contact information for application-related questions: talent.acquisition@henkel.com
Please do not use this email address for sending your application or CV. To apply, please click on the "Apply for this role" button below. Applications sent via e-mail will not be accepted.
Application Deadline: As long as the vacancy is listed on our Career Site, we are happy to receive your application
Job-Center: If you have an application already, you can create or log in to your account here to check the status of your application. In case of new account creation, please use your email address that you applied with.
About Henkel
FAQ
I am interested in several jobs. Can I apply for multiple positions at the same time?
Yes – simply fill out your profile in our online application system. Once your online profile is complete, you can apply for multiple positions.
The job offer is written in English – should I write my application in English as well?
Yes, please. As Henkel is an international company you will be working with colleagues from all over the world and English is our official company language. Generally, the ‘rule’ is: please write the application in the same language as the job ad.
Do I get feedback during the application process about the state of my application?
Each position that we have open with Henkel is unique, and finding the right candidate is important for both the hired candidate as well as for Henkel. We want to make sure that both the candidate and the company are a good fit for each other. We will provide feedback to the candidates throughout the entire process.
Can employees move between business areas and/or to a different country?
Yes, in fact it is an expectation within Henkel that our talent is flexible and mobile. This helps to support the company on a broad, global level.
Our “Triple Two” philosophy promotes this expectation, by allowing you to work in at least two different roles, in two different business areas and two different countries. The reason behind this philosophy is that we believe working in different roles, business units and functions is good for your personal development and improves your understanding of Henkel as a global company.
Here you will get further information on our training programs.
Whom do I contact if I have questions concerning my application?
Our recruiting team will help you with all requests regarding your application. Contact the team here.