OT Subject Matter Expert

Global Business Solutions+ IT Mexico, Huixquilucan, Estado De México Full Time Regular
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About this Position

As OT Subject Matter Expert (SME) you will provide deep technical expertise and operational knowledge to support the design, deployment, adoption, and continuous improvement of Operational Technology (OT) solutions in line with dxT product portfolio. You will be the technical authority, ensuring solutions are practical, secure, resilient, and aligned with manufacturing and business requirements. The role bridges the gap between Product Owners, Architects, Engineering teams, and site operations by translating technical requirements into deployable and supportable solutions. Key Tasks: Technical Expertise & Product Support Solution Design & Implementation Site Enablement & Deployment Support Standardization & Continuous Improvement Security, Reliability & Compliance Product Lifecycle Support Knowledge Management & Collaboration Success Measures
 

What you´ll do

  • Technical Expertise & Product Support Solution.
  • Design & Implementation Site Enablement & Deployment Support.
  • Standardization & Continuous Improvement Security.
  • Bridging Business & Technical Requirements (Translating needs to IT)

What makes you a good fit

  • Bachelor’s degree in IT, Computer Science, Automation, Engineering, or a related technical field. -
  • 5+ years of relevant experience, ideally within Operational Technology (OT), industrial IT, automation, manufacturing, or infrastructure.
  • Hands-on experience supporting technology in manufacturing, production, logistics, or automated environments.
  • Strong knowledge of OT infrastructure, industrial networking, virtualization, connectivity, and cybersecurity.
  • Experience designing, implementing, troubleshooting, and standardizing OT/industrial technology solutions.
  • Understanding of ITIL Service Management practices. - Strong analytical, troubleshooting, stakeholder management, and communication skills. 

Some perks of joining Henkel

  • Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year
  • Diverse national and international growth opportunities
  • Global wellbeing standards with health and preventive care programs
  • Gender-neutral parental leave for a minimum of 8 weeks
  • Employee Share Plan with voluntary investment and Henkel matching shares
  • Flexible Benefits
  • Meal vouchers
  • Savings fund
  • Friday early finish

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.

JOB ID: 26103359

Job Locations: Mexico, Estado De México, Huixquilucan

Contact information for application-related questions: Recruitment.LATAM@henkel.com

Please do not use this email address for sending your application or CV. To apply, please click on the "Apply for this role" button below. Applications sent via e-mail will not be accepted.

Application Deadline: As long as the vacancy is listed on our Career Site, we are happy to receive your application

Job-Center: If you have an application already, you can create or log in to your account here to check the status of your application. In case of new account creation, please use your email address that you applied with.

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How is work at Henkel

About Henkel

Building on a strong legacy of almost 150 years, we are leading the way to reimagine and improve life every day. Today and for generations to come. Through our innovative and sustainable brands and technologies, across our teams around the world.
Henkel holds leading positions in both industrial and consumer businesses: Our portfolio includes well-known hair care products, laundry detergents, fabric softeners as well as adhesives, sealants, and functional coatings.

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FAQ

Yes – simply fill out your profile in our online application system. Once your online profile is complete, you can apply for multiple positions.

Yes, please. As Henkel is an international company you will be working with colleagues from all over the world and English is our official company language. Generally, the ‘rule’ is: please write the application in the same language as the job ad.

Each position that we have open with Henkel is unique, and finding the right candidate is important for both the hired candidate as well as for Henkel. We want to make sure that both the candidate and the company are a good fit for each other. We will provide feedback to the candidates throughout the entire process.

Yes, in fact it is an expectation within Henkel that our talent is flexible and mobile. This helps to support the company on a broad, global level.
Our “Triple Two” philosophy promotes this expectation, by allowing you to work in at least two different roles, in two different business areas and two different countries. The reason behind this philosophy is that we believe working in different roles, business units and functions is good for your personal development and improves your understanding of Henkel as a global company.
Here you will get further information on our training programs.

Our recruiting team will help you with all requests regarding your application. Contact the team here.