Building on a strong legacy of almost 150 years, we are leading the way to reimagine and improve life every day. Today and for generations to come. Through our innovative and sustainable brands and technologies, across our teams around the world.
Henkel holds leading positions in both industrial and consumer businesses: Our portfolio includes well-known hair care products, laundry detergents, fabric softeners as well as adhesives, sealants, and functional coatings.
Head of KAM Discount, Drug, eCom, 100% (d/f/m)
Apply for this role
Head of KAM Discount, Drug, eCom, 100% (d/f/m)
Apply for this role
About this position
About this Position
The Head of Key Account Management Switzerland is responsible for leading key customer relationships in the retail and e-Commerce sectors, with a focus on strategic planning, negotiation, and business development. The role includes direct management of Otto’s and oversight of a team handling major Swiss accounts in discount, drug and e-commerce. The role directly reports to the Head of Sales for Switzerland.What you´ll do
- Lead and coach a team of 3 Key Account Managers and 1 Sales Assistant
- Directly manage strategic customers, including annual negotiations and business planning
- Ensure strong customer relationships and business growth across discount-, drugstore-, department store and e-commerce-channels through team leadership and strategic guidance
- Negotiate and approve trade terms, pricing strategies, and promotional activities
- Monitor sales performance, forecast accuracy, and budget compliance across all accounts
- Analyze market trends, customer data, and competitor activity to identify growth opportunities
What makes you a good fit
- Strong leadership and people management skills
- Excellent communication, negotiation, and relationship-building abilities
- Strategic mindset with proven experience in driving growth and managing complex FMCG negotiations
- Data-driven decision-making and strong analytical skills
- Ability to collaborate cross-functionally and influence stakeholders
- Organized, proactive, and resilient under pressure
- Hands-on experience with trade terms and P&L responsibility
- Fluent in German and English (written and spoken)
- Degree in Business, Economics, Marketing, or related field
- Minimum 5 years’ experience in key account management or sales within FMCG
Some perks of joining Henkel
- Further education and training in an international environment
- Smart working with modern & digital workplaces
- International environment & networking culture
- Home office option depending on the scope of duties
- Flexible working hours
- Attractive salary
- Health promotion and fitness cooperation
- Discount portals
At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.
JOB ID: 25087382
Job Locations: Switzerland, Basel-Country, Basel Stadt
Contact information for application-related questions: Recruitment-CH@henkel.com
Please do not use this email address for sending your application or CV. To apply, please click on the "Apply for this role" button below. Applications sent via e-mail will not be accepted.
Application Deadline: As long as the vacancy is listed on our Career Site, we are happy to receive your application
Job-Center: If you have an application already, you can create or log in to your account here to check the status of your application. In case of new account creation, please use your email address that you applied with.
About Henkel
FAQ
I am interested in several jobs. Can I apply for multiple positions at the same time?
Yes – simply fill out your profile in our online application system. Once your online profile is complete, you can apply for multiple positions.
The job offer is written in English – should I write my application in English as well?
Yes, please. As Henkel is an international company you will be working with colleagues from all over the world and English is our official company language. Generally, the ‘rule’ is: please write the application in the same language as the job ad.
Do I get feedback during the application process about the state of my application?
Each position that we have open with Henkel is unique, and finding the right candidate is important for both the hired candidate as well as for Henkel. We want to make sure that both the candidate and the company are a good fit for each other. We will provide feedback to the candidates throughout the entire process.
Can employees move between business areas and/or to a different country?
Yes, in fact it is an expectation within Henkel that our talent is flexible and mobile. This helps to support the company on a broad, global level.
Our “Triple Two” philosophy promotes this expectation, by allowing you to work in at least two different roles, in two different business areas and two different countries. The reason behind this philosophy is that we believe working in different roles, business units and functions is good for your personal development and improves your understanding of Henkel as a global company.
Here you will get further information on our training programs.
Whom do I contact if I have questions concerning my application?
Our recruiting team will help you with all requests regarding your application. Contact the team here.