Building on a strong legacy of almost 150 years, we are leading the way to reimagine and improve life every day. Today and for generations to come. Through our innovative and sustainable brands and technologies, across our teams around the world.
Henkel holds leading positions in both industrial and consumer businesses: Our portfolio includes well-known hair care products, laundry detergents, fabric softeners as well as adhesives, sealants, and functional coatings.
National Account Manager DIY
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About this Position
We are looking for a National Account Manager DIY with solid and proven experience in the DIY, construction chemicals, and technical building materials industry. As a National Account Manager DIY, you will be responsible for developing and managing key national customers within the DIY and Home Improvement channel. You will play a crucial role in shaping our commercial strategy and will work closely with Sales, Marketing, Trade Marketing, Application Engineering, and other business functions to accelerate business growth.
If you come from the construction chemicals and technical building materials industry and are looking for a new professional challenge with greater responsibility and impact, we would be delighted to meet you.
What you´ll do
- Define and execute the commercial strategy for global, regional, and local customers, including annual revenue plans and sales targets within the DIY and Home Improvement channels.
- Identify business opportunities and manage the budgets dedicated to commercial development for assigned customers and agreed objectives.
- Define and implement joint business plans, translating customer strategies and priorities into a shared roadmap.
- Develop and maintain strong, sustainable, long-term relationships with key customers, buyers, and decision-makers.
- Negotiate commercial agreements, contracts, assortments, and promotional activities, ensuring compliance with commitments and commercial policies.
- Analyze performance data, KPIs, profitability, and customer potential.
- Collaborate with Marketing, Trade Marketing, and Application Engineering teams to develop channel-specific projects while monitoring market trends, industry dynamics, and competitive scenarios.
- Actively contribute to the definition and implementation of the DIY strategy in Italy by identifying new growth opportunities, business development initiatives, and new customer acquisition plans.
- Collaborate with and provide guidance to the field sales force.
What makes you a good fit
- At least 5 years of experience in Key Account Management, National Account Management, or Sales Management roles.
- Proven track record in managing strategic customers and conducting complex negotiations.
- Experience gained within well-structured and recognized companies in the DIY, Building & Construction sectors.
- Direct knowledge of the Italian distribution market and/or the DIY and Home Improvement channel.
- Excellent negotiation skills and strong understanding of profit and loss (P&L) management.
- Entrepreneurial mindset with strong customer and results orientation.
- Excellent communication, interpersonal, and organizational skills, with the ability to build relationships with senior stakeholders.
- Proactive attitude and the ability to turn insights into concrete commercial actions.
- Ability to work effectively in cross-functional teams and confidently deliver presentations to diverse audiences.
- Willingness to travel.
- Fluent English, Italian is mandatory.
- Previous experience in Trade Marketing or Category Management is considered a plus.
Some perks of joining Henkel
- Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year
- Diverse national and international growth opportunities
- Global wellbeing standards with health and preventive care programs
- Gender-neutral parental leave for a minimum of 8 weeks
- Employee Share Plan with voluntary investment and Henkel matching shares
- Welfare Platform
- School Books reimbursement
- Free Canteen and bi-monthly Product box
- Extra Professional Accident Insurance
Gross annual salary starting from €50.000; plus variable bonus based on internal policies and guidelines.
At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.
JOB ID: 26101918
Job Locations: Italy, Lombardy, Milano
Contact information for application-related questions: humanresources-italy@henkel.com
Please do not use this email address for sending your application or CV. To apply, please click on the "Apply for this role" button below. Applications sent via e-mail will not be accepted.
Application Deadline: As long as the vacancy is listed on our Career Site, we are happy to receive your application
Job-Center: If you have an application already, you can create or log in to your account here to check the status of your application. In case of new account creation, please use your email address that you applied with.
About Henkel
FAQ
I am interested in several jobs. Can I apply for multiple positions at the same time?
Yes – simply fill out your profile in our online application system. Once your online profile is complete, you can apply for multiple positions.
The job offer is written in English – should I write my application in English as well?
Yes, please. As Henkel is an international company you will be working with colleagues from all over the world and English is our official company language. Generally, the ‘rule’ is: please write the application in the same language as the job ad.
Do I get feedback during the application process about the state of my application?
Each position that we have open with Henkel is unique, and finding the right candidate is important for both the hired candidate as well as for Henkel. We want to make sure that both the candidate and the company are a good fit for each other. We will provide feedback to the candidates throughout the entire process.
Can employees move between business areas and/or to a different country?
Yes, in fact it is an expectation within Henkel that our talent is flexible and mobile. This helps to support the company on a broad, global level.
Our “Triple Two” philosophy promotes this expectation, by allowing you to work in at least two different roles, in two different business areas and two different countries. The reason behind this philosophy is that we believe working in different roles, business units and functions is good for your personal development and improves your understanding of Henkel as a global company.
Here you will get further information on our training programs.
Whom do I contact if I have questions concerning my application?
Our recruiting team will help you with all requests regarding your application. Contact the team here.