1. Process Improvement:
- Identify inefficiencies and bottlenecks in current HUB Americas processes.
- Document existing processes and design improved workflows.
- Collaborate with Supply and Material Planning to optimize the planning.
2. Change Management and Training:
- Facilitate the adoption of new processes and systems.
- Develop training materials and operational guides.
- Promote a culture of continuous improvement.
3. Service Level Monitoring:
- Be responsible for the monitoring of the Service Level KPI for the Americas.
- Analyze root causes and propose corrective action plans.
- Develop dashboards using Power BI and Microsoft Excel.
4. Digitization and Automation:
- Automate reports and processes using Power BI, Excel, and SAP.
- Coordinate solution implementation with IT.
5. Performance and KPI Monitoring:
- Set up and maintain performance dashboards.
- Analyze process performance and propose improvements.
Stakeholder Collaboration
- Collaborate with Supply and Material Planning, NPI, Marketing, and Demand Planning.
- Act as a liaison between areas for continuous improvement initiatives.
- Ensure alignment with HUB objectives.