Building on a strong legacy of almost 150 years, we are leading the way to reimagine and improve life every day. Today and for generations to come. Through our innovative and sustainable brands and technologies, across our teams around the world.
Henkel holds leading positions in both industrial and consumer businesses: Our portfolio includes well-known hair care products, laundry detergents, fabric softeners as well as adhesives, sealants, and functional coatings.
Omnichannel & E-commerce Specialist
Apply for this role
Omnichannel & E-commerce Specialist
Apply for this role
About this Position
We’re seeking a proactive, commercially focused team player and passionate Omnichannel & E-commerce Specialist to support the growth and strategic direction of our Adhesive Technologies business. Reporting to the Head of Marketing, this newly created role is pivotal in driving growth across both online and offline channels in B2B and B2C segments. This diverse and hands-on position combines e-commerce management, data analytics, performance marketing, CRM/automation, and channel enablement. If you are a strategic thinker with a creative edge who is passionate about turning insights into action, we’d love to hear from you.
What you´ll do
- Manage and optimize our e-commerce presence, with a strong focus on Amazon, to maximize sales and profitability.
- Ensure alignment between digital platforms and offline channels (field sales, distributors) for consistent messaging, pricing, and product strategies.
- Develop and maintain dashboards and reports to track campaign performance, measure key channel KPIs, and provide actionable insights to leadership.
- Collaborate closely with sales, key account, regional and global teams, as well as external agencies, to deliver a seamless omnichannel customer experience.
- Lead CRM and marketing automation initiatives to boost customer engagement, loyalty, and retention.
- Drive the adoption of new digital tools and processes, enhancing the organization’s overall digital maturity.
- Support cross-functional teams by providing data-driven recommendations that inform strategic marketing decisions.
- Act as a key contributor to the growth and innovation of our Adhesive Technologies business through integrated omnichannel strategies.
What makes you a good fit
- 3+ years’ experience in data analytics, digital marketing, and e-commerce with advanced skills in Power BI, Google/Adobe Analytics, and Excel.
- Strong knowledge of advertising, content optimization, and performance on e-commerce platforms.
- Skilled in paid media management, campaign optimization, and ROI tracking.
- Excellent project management, communication, and collaboration across global teams.
- Proactive, analytical mindset with the ability to turn insights into action.
- Hands-on CRM and marketing automation experience (e.g., Salesforce, Marketo) is desirable though not essential.
Some perks of joining Henkel
- Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year
- Diverse national and international growth opportunities
- Global wellbeing standards with health and preventive care programs
- Gender-neutral parental leave for a minimum of 8 weeks
- Employee Share Plan with voluntary investment and Henkel matching shares
- Flexible Public Holidays
- Company Products Allocation
At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.
JOB ID: 25086702
Job Locations: Australia, Victoria, Kilsyth - Melbourne, VIC
Contact information for application-related questions: talent.seaanz@henkel.com
Please do not use this email address for sending your application or CV. To apply, please click on the "Apply for this role" button below. Applications sent via e-mail will not be accepted.
Application Deadline: As long as the vacancy is listed on our Career Site, we are happy to receive your application
Job-Center: If you have an application already, you can create or log in to your account here to check the status of your application. In case of new account creation, please use your email address that you applied with.
About Henkel
FAQ
I am interested in several jobs. Can I apply for multiple positions at the same time?
Yes – simply fill out your profile in our online application system. Once your online profile is complete, you can apply for multiple positions.
The job offer is written in English – should I write my application in English as well?
Yes, please. As Henkel is an international company you will be working with colleagues from all over the world and English is our official company language. Generally, the ‘rule’ is: please write the application in the same language as the job ad.
Do I get feedback during the application process about the state of my application?
Each position that we have open with Henkel is unique, and finding the right candidate is important for both the hired candidate as well as for Henkel. We want to make sure that both the candidate and the company are a good fit for each other. We will provide feedback to the candidates throughout the entire process.
Can employees move between business areas and/or to a different country?
Yes, in fact it is an expectation within Henkel that our talent is flexible and mobile. This helps to support the company on a broad, global level.
Our “Triple Two” philosophy promotes this expectation, by allowing you to work in at least two different roles, in two different business areas and two different countries. The reason behind this philosophy is that we believe working in different roles, business units and functions is good for your personal development and improves your understanding of Henkel as a global company.
Here you will get further information on our training programs.
Whom do I contact if I have questions concerning my application?
Our recruiting team will help you with all requests regarding your application. Contact the team here.