Building on a strong legacy of almost 150 years, we are leading the way to reimagine and improve life every day. Today and for generations to come. Through our innovative and sustainable brands and technologies, across our teams around the world.
Henkel holds leading positions in both industrial and consumer businesses: Our portfolio includes well-known hair care products, laundry detergents, fabric softeners as well as adhesives, sealants, and functional coatings.
Account Analyst
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Account Analyst
Apply for this role
About this Position
Join a global leader in beauty and make your mark!
Henkel Beauty Care Professional is on the hunt for a dynamic Account Analyst to power our high-performing team across Australia and New Zealand.
In this pivotal role, you’ll be the engine behind our marketing and commercial operations- coordinating promotional programs, ensuring data accuracy, and supporting our sales, demand, and customer service teams. If you thrive in a fast-paced environment and love keeping things running smoothly, we want to hear from you!
What you´ll do
- Provide day-to-day support to Key Account Managers, including customer communications, forecasting, and maintaining matrices and contact lists.
- Act as a key liaison for customer updates—managing product codes, barcodes, pricing, and order forms while ensuring timely processing of key account orders.
- Coordinate cross-functional collaboration with Sales, Marketing, Supply Chain, and Customer Service teams to align on priorities, promotional activities, and product launches.
- Support preparation of presentations, marketing materials, and key documentation for customer meetings and internal briefings.
- Lead execution of promotional programs for Key Accounts and Wholesalers, from calendar management and GP1% submissions to forecasting and performance tracking.
- Manage data integrity across systems by updating product codes, pricing, and order forms, ensuring accuracy and consistency in all customer-facing information.
- Collaborate with the Business Analyst to monitor and report on promotional effectiveness, providing insights to optimise future programs.
- Provide ad hoc project and administrative support to Sales and Marketing teams, contributing to smooth execution of initiatives and continuous improvement.
What makes you a good fit
- Minimum of 2 years’ experience in a commercially focused role such as account management, sales coordination, or marketing support, preferably within the FMCG, pharmaceutical, retail, or wholesale industry.
- Proven ability to support category and brand strategy, translating insights into actionable plans that drive growth and strengthen market positioning.
- Demonstrated experience in managing trade promotional activities, including calendar coordination, submission processes, performance tracking, and cross-functional communication.
- Strong commercial acumen with the capability to analyse data, identify opportunities, and contribute to strategic decision-making.
- Proficiency in Microsoft Office, particularly Excel (including PivotTables, VLOOKUPs, and data analysis), with the ability to manage and interpret large data sets accurately.
- Experience using systems such as e-ESF and SAP, with confidence working across digital platforms and reporting tools to support sales and marketing operations.
Some perks of joining Henkel
- Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year
- Diverse national and international growth opportunities
- Global wellbeing standards with health and preventive care programs
- Gender-neutral parental leave for a minimum of 8 weeks
- Employee Share Plan with voluntary investment and Henkel matching shares
- Flexible Public Holidays
- Company Products Allocation
At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.
JOB ID: 25087522
Job Locations: Australia, New South Wales, Chatswood - Sydney, NSW
Contact information for application-related questions: talent.seaanz@henkel.com
Please do not use this email address for sending your application or CV. To apply, please click on the "Apply for this role" button below. Applications sent via e-mail will not be accepted.
Application Deadline: As long as the vacancy is listed on our Career Site, we are happy to receive your application
Job-Center: If you have an application already, you can create or log in to your account here to check the status of your application. In case of new account creation, please use your email address that you applied with.
About Henkel
FAQ
I am interested in several jobs. Can I apply for multiple positions at the same time?
Yes – simply fill out your profile in our online application system. Once your online profile is complete, you can apply for multiple positions.
The job offer is written in English – should I write my application in English as well?
Yes, please. As Henkel is an international company you will be working with colleagues from all over the world and English is our official company language. Generally, the ‘rule’ is: please write the application in the same language as the job ad.
Do I get feedback during the application process about the state of my application?
Each position that we have open with Henkel is unique, and finding the right candidate is important for both the hired candidate as well as for Henkel. We want to make sure that both the candidate and the company are a good fit for each other. We will provide feedback to the candidates throughout the entire process.
Can employees move between business areas and/or to a different country?
Yes, in fact it is an expectation within Henkel that our talent is flexible and mobile. This helps to support the company on a broad, global level.
Our “Triple Two” philosophy promotes this expectation, by allowing you to work in at least two different roles, in two different business areas and two different countries. The reason behind this philosophy is that we believe working in different roles, business units and functions is good for your personal development and improves your understanding of Henkel as a global company.
Here you will get further information on our training programs.
Whom do I contact if I have questions concerning my application?
Our recruiting team will help you with all requests regarding your application. Contact the team here.